Issue 10 | May 2011

Turbocharging Your FTTx Design

Growth in fiber-based broadband and the associated network buildouts are exploding worldwide with cumulative access investment expected to top $60 billion USD by 2015.  The current spend is being driven by powerful market forces: the need to enhance the customer experience and offset declines in voice revenues. However, the urgency of those forces makes traditional manual methods of network buildout untenable. Just as the industry has embraced automated fulfillment as a means for survival, it’s clearly time to automate the four-step Plan-to-Provision process for FTTx deployment May. More... 

Meeting the Challenges of Top-Up Transactions

Prepaid wireless services are increasingly popular in most markets around the world. They provide convenience and flexibility to customers. Service providers, meanwhile, receive “up-front” revenue and avoid bad customer debt. Virtually all prepaid wireless revenue is recharge, or top-up, revenue. So, for prepaid accounts, no transaction is more important than the top-up transaction. If funds cannot be quickly and seamlessly deposited into the prepaid account, then the service provider risks lost revenue and even lost customers. Learn why an effective service management solution for recharging is the answer. More...