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I’m pleased to share the April/May 2009 issue of the WORKS with you. In this issue, Adan Pope continues down “The Path to Measurable Performance Improvement” with a discussion on the order-to-cash process. Be sure to download our new white paper on the topic. If you are looking to change your view of inventory, streamline FTTx deployments, and control the chaos in your fulfillment processes, this issue is for you. Also, if you plan on attending Management World in Nice, we’d love to meet with you. Details below about how to make that happen. I’d appreciate your thoughts on this issue. Please share them by using the “feedback” button in the right-hand margin below. Sincerely,
In Focus: TM Forum Management World 2009
Achieving a Crystal Clear View with Integrated Inventory
Restoring Order in a Broadband World The fulfillment process can be like a conveyor belt. As fast as broadband orders pile up, orders fall off just as quickly. This means long lead times and aggravated customers. With the right tools and expertise, you can achieve the level of flowthrough that improves both customer satisfaction and business performance. More... |
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If performance improvement is on your agenda this year, then make time to meet Telcordia at Management World Nice, 6-8 May. Hear from our customers and expert speakers, and share ideas and practical solutions for driving up revenue, driving down costs and improving customer experience. Click below to book now for a dedicated session to discuss your performance improvement priorities. 
