OSS Foundations Uncovered in Athens

At Telcordia Interactive 2009 last month, our OSS community convened to uncover the foundations for success in today’s challenging conditions. Presenters shared first-hand experiences of FTTx rollouts, managing wireless network growth, improving customer experience and more.  Also on the agenda: strategies for Broadband, Enterprise Services and Wireless.  More...

	STRATEGIC OPPORTUNITIES Maps vs. Apps: The Wireless Growth Challenge A booming mobile apps market and major uptake of mobile data are driving massive growth for wireless operators. But this growth and the network strains that come along with it pose formidable new challenges to operations, especially in the backhaul network. With competition and customer expectations rising,  what action must operators take to ensure they can deliver a premium experience?  More...

Change Management: An Education-Based Approach

As an integral part of programs to introduce new technologies and systems, organizations must actively manage changes to job skills and roles. The typical approach to training often meets resistance. By contrast, Telcordia’s approach offers a comprehensive and effective solution, aligned to overall program goals and the needs of end users, ensuring positive experience of change – and smooth introduction of new systems. More...